This interpreter support group is a safe space for medical interpreters to share their experiences.

Every Third Wednesday of the month, 5:30-6:30pm. RSVP for Zoom link. Registration is free.

We recognize the unique challenges you face in delivering crucial medical information and interpreting complex, emotionally challenging discussions. We hope to create a supportive community for you all in this challenging and rewarding profession.

This group is facilitated by Jamie Newell, LCSW, palliative care social worker at Providence with years of experience working with interpreters.

Sponsored by Providence, open to all interpreters.

Not an OSTI-sponsored event.

Greetings, OSTI members,

The OSTI board is moving its July meeting to July 17th, Friday night at 7:00 PM.    

All OSTI Members are welcome to attend.  After registering, you will receive a confirmation email with a Zoom link.

To request more info, please contact us.

 The theme of #OSTI2026 is the Application of Ethical Standards in the Fields of Professional Medical and Legal Interpreting.  

Sessions will be held in Zoom, with an in-person dinner with OSTI.

CEUs for OSTI's 13th annual conference have already been approved from the ATA, DSHS, CCHI,  IMIA/NBCMI, and OJD! 

You won't want to miss this conference!

The theme of #OSTI2026 is the Application of Ethical Standards in the Fields of Professional Medical and Legal Interpreting.  

Sessions will be held in Zoom, with an in-person dinner with OSTI.

CEUs for OSTI's 13th annual conference have already been approved from the ATA, DSHS, CCHI,  IMIA/NBCMI, and OJD! 

You won't want to miss this conference!

Ethical Conundrums in Medical Interpreting

Handle ethical dilemmas with clarity and confidence while staying within your professional role

Presented by Eliana Lobo

Many, if not most, of the ethical mistakes made by interpreters tends to come from a place of trying to be helpful, polite, or supportive. But the unintended consequence may be an ethical violation. Understanding role boundaries clearly can help interpreters navigate the waters of customer service in a way that consistently upholds the Code of Ethics. 

This webinar will explore all of the above. Scripts will be shared for positive, professional interaction, and breakout room sessions will offer the opportunity for attendees to practice

Handouts: We will have a Venn diagram activity for attendees to compare the codes of ethics and then report back on ethics held in common. Please print them prior to the workshop or have them ready on another device.

About the presenter:

Eliana Lobo is a Certified Medical Interpreter and Trainer of Trainers, with M.A.s from Brown University in Bilingual Education, and Portuguese & Brazilian Studies. Beginning as a Spanish/Portuguese medical interpreter at Rhode Island Hospital, then becoming Trainer & Supervisor for Harborview Medical Center’s Department of Interpreter Services in Seattle, followed by National Director of Interpreter Quality for In Demand, and currently Director of Lobo Language Access in Tacoma Washington, Eliana provides consultation on language access plans, interpreter training curricula, and diversity & inclusion issues. Eliana is a regular speaker at healthcare interpreter conferences, presenter/co- host for NCIHC’s “Home for Trainers” webinar series, Board member and Chair of the Standards & Training Committee at NCIHC, and a former CCHI Commissioner.